... role Mainly handle inbound activity (calls, emails, chat, tasks) of customer post sales requests Handle outbound calls when necessary to solve issues ... + game-changers around the globe call Concentrix their “employer of choice.” ...
... complaint regarding our Client Log call details onto call management systems and provide response ... + game-changers around the globe call Concentrix their employer of choice. ...
... address user needs efficiently Record call details in the call management system, ensuring timely responses ... Capable of taking ownership of calls and progressing them to resolution ...
... address user needs efficiently. Record call details in the call management system, ensuring timely responses ... . Capable of taking ownership of calls and progressing them to resolution ...
... , addressing user needs efficiently. Document call details in our call management system, ensuring timely responses ... . Ability to take ownership of calls, progressing them to resolution or ...
... will: Mainly handle inbound activity (calls, emails, chat, tasks) of customer ... to inbound queries Make outbound calls when necessary to solve issues ... + game-changers around the globe call Concentrix their employer of choice. ...
... prospecting to qualify leads through calls, emails, and other channels, for ... for your leads Conduct qualifying calls with prospective buyers and create ... creation metrics (monthly) # of outbound calls and emails # of opportunities created # ...
... of incoming customer or partner calls regarding, customer inquiries and request ... and commercially sound Make outbound calls to existing customers when required ... + game-changers around the globe call Concentrix their employer of choice. ...
... of the escalation Organize internal calls with MongoDB personnel to ensure ... resolve the escalation Organize customer calls and MongoDB attendance of those calls Determine the necessary cadence of ...
... handling. Spearheading outages. Daily On Call Responsible for triaging and troubleshooting ... like Jira and ServiceNow. On-Call Duties: Participate in an on-call rota to handle urgent issues ...