Service Readiness, Specialist
... delivery tools (case management tool, call centre, SLA reporting tool, etc). ...
... delivery tools (case management tool, call centre, SLA reporting tool, etc). ...
... products and services. - Accurately record call details in management systems, ensuring ...
... Customer Service activitiesEnsure Tickets and Calls are responded within SLA timescales ...
... will have to make judgement calls to prioritise customer issues and ...
... delivery tools (case management tool, call centre, SLA reporting tool, etc). ...
... will have to make judgement calls to prioritise customer issues and ...
... Service activities• Ensure Tickets and Calls are responded within SLA timescales ...
... products and services. - Accurately record call details in management systems, ensuring ...
... Service activities Ensure Tickets and Calls are responded within SLA timescales ...
... delivery tools (case management tool, call centre, SLA reporting tool, etc). ...