... to inbound and outbound calls from our Global customer base ... to resolve on first call Make outbound calls to customers - either following up ... qualitative measures including call volumes, talk time, first call resolution achievement. Delivering an excellent ...
... inbound and outbound calls from our Global customer base ... resolve on first call Make outbound calls to customers – either following up ... qualitative measures including call volumes, talk time, first call resolution achievement. Delivering an excellent ...
... inbound and outbound calls from our Global customer base ... resolve on first call Make outbound calls to customers – either following up ... qualitative measures including call volumes, talk time, first call resolution achievement. Delivering an excellent ...
... already at the Contact Center as a point of support, ... makes recommendations to improve call qualifying and routing of calls. Engage telecom team and Ops ... any technical issues impacting call routing or call quality. Support operational activities to ...
... personal necesario para las diferentes campañas (publicación de ofertas en los diferentes portales de empleo, criba curricular, entrevistas telefónicas y personales, altas bajas, incorporación ...
... personal necesario para las diferentes campañas (publicación de ofertas en los diferentes portales de empleo, criba curricular, entrevistas telefónicas y personales, altas bajas, incorporación ...
... personal necesario para las diferentes campañas (publicación de ofertas en los diferentes portales de empleo, criba curricular, entrevistas telefónicas y personales, altas bajas, incorporación ...
... la evolución de todas las campañas de marketing digital persiguiendo los ... ). Experiencia en crear y optimizar campañas de Google Adwords (búsqueda y ... CRM datamining y gestores de campañas tipo Microsoft dynamics Salesforce Mailchimp ...
Entre 48000 Euros y 60000 Euros Bruto/año... . The Customer Services and Contact Centers Topic Area is an expert ... , namely Customer Service and Contact Centers • Codifying knowledge and maintaining assets ... . Ideally experience in big Contact Center (>5,000 FTEs) transformations operations ...
... producto de Siemens Team Center y trabajará para comprender los ... de incidencias de Team Center. - Relación con el cliente para ... del software Siemens Team Center y en la gestión de ... técnicos del software Team Center u otro tipo de software ...