[Y-423] Senior Mainframe Modernization Solution Architect
... . Leverages the companys solutions to support customer IT strategic directions, creating extensive customer business value. Applies deep understanding ...
... . Leverages the companys solutions to support customer IT strategic directions, creating extensive customer business value. Applies deep understanding ...
... changes as required.4. Provide support for customer P1 process and oversight on ... documented and followed.19. Communicate customer status, concerns, and escalations to Customer Support Manager as needed.20. Manage ...
... Framework for Winning, enabling outstanding customer engagement through the onboarding of our newest Customer Care Professionals Specialists and supporting on-the-job training (OJT). ...
... for Winning and enabling outstanding customer engagement through the onboarding of our newest Customer Care Professionals Specialist and supporting on-the-job training (OJT). ...
... by bold ideas and a customer-centric mentality, your next adventure starts here We are currently looking for a Premium Support Specialist to join a rapidly growing Premium Support team.In this role, you ...
... for Winning and enabling outstanding customer engagement through the onboarding of our newest Customer Care Professionals Specialist and supporting on-the-job training (OJT). ...
... of restoring service to the customer as soon as possible within SLAs; escalating incidents to other support teams where necessary. Accurately record, ... year initially) basis? Experience: Desktop support: 2 years (required) Work Location: ...
... • Leverage your day-to-day customer support experience to provide the voice of the customer to internal AWS teams on how to improve our services • Drive customer communication during critical events • Drive ...
... client business and processes understanding supported by product usage and user behaviors data insights. Be the Voice of the customer, encompassing the gathering and understanding ...
... and team members when required. Support sales, marketing, and management initiatives. ... team environment and with our customers. Positivity & Optimism: Have a can- ...