... Group Operating Companies, overseeing service interactions, conducting quality assessments, and driving improvements. The ... of support and quality. Important multinational Group is looking for an EMEA Finance Service Delivery Manager & Process Leader for ...
55000 65000... Director.• Spot checking tickets for quality and consistency.• The efficient handling of client initiated or client impacting issues and requests within the service level targets set out for ...
... of all aspects of the Quality Cycle for Clients. Timely and complete training of the Client Quality Group. Create and maintain the ... activities of the Client Quality Group. Oversee all activities of the Client Quality Group, including but not limited ...
... global offering leads, and Managed Services community can evolve strategies and ... to the delivery of the service over the contract term.Create ... management depending on the service offers and ensures that the transition to service delivery teams are well co- ...
... global offering leads, and Managed Services community can evolve strategies and ... to the delivery of the service over the contract term.Create ... management depending on the service offers and ensures that the transition to service delivery teams are well co- ...
... and review activities. • Effectiveness of quality planning to ensure such that process controls and prerequisite product and service verification and inspection arrangements are ... , in a Project or general Quality role or closely related fields ...
... together with global or regional Quality Management team(s), functional teams, ... as the primary contact for Quality Assurance on quality matters – on the level of ... , technology solutions and clinical research services to the life sciences industry. ...
... • Shipping Validation and Distribution processes quality oversight• Interaction with Local Stakeholders: Supply Chain & Customer service, Customers, Pharmacovigilance, Regulatory Affairs, Compliance, ...
... be responsible to respond to services calls, manage Incident and Service Request tickets, escalate Problem tickets, ... demands.8.Demonstrate commitment to quality and customer services.9.Methodical troubleshooting skills.10. ...
... with both the Business Services and the Markets in Europe. ... benefits of the service proposalSupport the Service Manager in:Professional services external business case elaboration and ... requirements and Signify Service Policies;Organized and focused person ...