... handling inbound and outbound calls to and from customers, acknowledgingcustomers ... plus. Needs to understand English as its the internal company ... (CSAT Score). ·Productivity calls chat sessions per hour. ·Average Call Abandonment Rate Full time
... sales calls - Lead team to meet and exceed team targets - Document coaching outcome and agreed next action - Accurately assess risk and identify exceptional performance plans - Drive operational excellence of key center ... in English. Spanish is a plus- 5+ ...
... focus will be on inbound calls and chat with the aim ... online orders and deliveries Handle calls that are not answered by ... and you are fluent in English (B2). Experience in customer service ... to assist with answering incoming calls.
... first contact when they call us and you will therefore ... emails, messages and phone calls from B2B customers around the ... over written and spoken English as this is our business ... submit your resume (in English) with your experiences and skills ...
... via inbound outbound calls and or via the Internet. ... orders and deliveries - Handle calls that are not answered by ... and advanced level of English - Are adaptable, customer focused and ... changers around the globe call Concentrix + Webhelp their employer of ...
... sales calls - Lead team to meet and exceed team targets - Document coaching outcome and agreed next action - Accurately assess risk and identify exceptional performance plans - Drive operational excellence of key center ... in English. Spanish is a plus- 5+ ...
... partner relationship - Define reason for call talk track - designed for consistent ... level of Polish and advanced English - Have a Bachelors Degree in ... next steps. - Can accurately document call outcomes and notes - Have basic ...
... and follow them strictly Evaluate calls every day Provide live coaching ... Swedish speaker High level of English or Spanish is a plus Previous working experience, ideally in compliance, call center or quality control Some IT ...
... via inbound outbound calls and or via the Internet. ... orders and deliveries - Handle calls that are not answered by ... and advanced level of English - Are adaptable, customer focused and ... changers around the globe call Concentrix + Webhelp their “employer of ...
... include handling inbound and outbound calls to and from customers, acknowledgingcustomers ... a plus. Needs to understand English as its the internal company ... :Customer satisfaction (CSAT Score). ·Productivity calls chat sessions per hour. ·Average ...