... . Operational Excellence: Ensure that all service delivery activities are executed within ... organization. Deep understanding of IT service management frameworks like ITIL. Experience ... frequent travel to visit our service agents abroad. What do we ...
... , core, advanced, and advisory security services but also to ensure their ... concepts and procedures within cybersecurity services, with hands-on experience in ... infrastructure to serve a new service portfolio.Excellent leader of people ...
... Leadership and Strategy: Lead the service delivery department, setting strategic goals ... objectives. Develop and refine service delivery processes to enhance efficiency ... Operational Excellence: Ensure that all service delivery activities are executed within ...
... in the context of multi-service projects. Coordinate with team members ... you will need: Excellent customer service skills, including ability to communicate ... + years of experience in client services and or project coordination Fluency ...
... : Youll be joining the Client Services team and manage clients requests ... experience: • Work experience in client services, experience in the domain of ... trials as well as translation services is a plus. • Excellent abilities ...
... and analyze data related to service levels, call volumes, response times, ... potential issues or incidents impacting service delivery. Coordinate with support teams ... within a BPO or EV services environment. Proficiency in real-time ...
... and institutional clients, offering customized services and value-added wholesale products ... -efficiency and productive use of services More effective governance and compliance, ... criteria KPIs. Interact with relevant services in Group T&O to ...
... join our team of Global Service Architects. This enterprise customer-facing ... subject matter expert for all service-related activities from pre-sales ... SLA negotiations, and recommend tailored service propositions. Additionally, you will play ...
... is a leading global professional services company, providing a broad range of services at scale in strategy and ... capabilities across all of these services. We combine unmatched experience and ...
... ownership and dedication to providing service excellence to our customers. Therefore, ... chance to contribute with your service minded, positive and proactive attitude. ... responsible for solving incidents and service requests to ensure that our ...