... include handling inbound and outbound calls to and from customers, acknowledging ... : ●Customer satisfaction (CSAT Score). · ●Productivity calls chat sessions per hour. · ●Average ...
... all operational aspects (required visits calls, duration, and frequency) according to ... central monitoring documentation (site monitoring calls, site visit reports, site letters, ...
... products and services. - Accurately record call details in management systems, ensuring ...
... products and services. - Accurately record call details in management systems, ensuring ...
... products and services. - Efficiently log call details onto management systems and ...
... customers Participate in customer conference calls or face to face customer ...
... case Participate in customer conference calls or face to face customer ...
... case Participate in customer conference calls or face to face customer ...
... primary contact for all incoming calls and email requests for technical ...
... ) as required and provides on-call support when applicable. o Screens ...