Global Head Of Customer Support
... . 10+ years of experience in customer support leadership roles, with a focus ...
... . 10+ years of experience in customer support leadership roles, with a focus ...
... in understanding how to optimise customer support platforms, customer usage, customer support and sales and marketing data ...
... in understanding how to optimise customer support platforms, customer usage, customer support and sales and marketing data ...
... in understanding how to optimise customer support platforms, customer usage, customer support and sales and marketing data ...
... risks and issues to the customer and Support team to achieve client success. ... in the metrics. Proactively engage Customer Support and Engineering to monitor and ... focus on providing the best customer support in the industry. Job Type: ...
... this team, you enable customer success by providing support to customers after they have purchased our products. Our dedication to our customers doesn’t stop once they sign – ... focus on providing the best customer support in the industry. Our Commitment ...
... Provide best practices guidance in support of customers’ use cases Assist with policies: ... status reports Align with Netskope Support as customer advocate during an escalation Assist ...
... sessionsProvide best practices guidance in support of customers’ use casesAssist with policies: creating, ... weekly status reportsAlign with Netskope Support as customer advocate during an escalationAssist CSM ...
... 5 years of experience in customer support or technical support roles. At least 3 years of experience in a managerial or supervisory role. Proven track record of managing customer support operations in a B2B environment, preferably with technical products ...
... 3 years’ experience as a Customer Support Supervisor or Manager in a ... peak months, to ensure seamless customer support. Salary: S$80,000 - S$ ...