... between customers and support teams to resolve issues. Deliver training, resources, and best practices to help customers succeed with the product. Work ... in Customer Success or a similar customer-facing role, preferably in B2B start-up in the technology ...
... needs. Analyze and troubleshoot common customer issues. Escalate complex problems to higher-level support teams. Set up and configure ...
... in this role. Key Responsibilities: Customer Support: Provide exceptional technical support to customers in both Dutch and English , ...
... as needed, ensuring customers are informed during the process. Skills & Qualifications: Required: Prior experience in customer support, preferably within the eCommerce or ... personable tone. Proficiency in customer support platforms like Gorgias or similar ...
... as needed, ensuring customers are informed during the process. Skills & Qualifications: Required: Prior experience in customer support, preferably within the eCommerce or ... personable tone. Proficiency in customer support platforms like Gorgias or similar ...
... requests and materials from the customers’ side, additionally supporting with Content contributions, to add value to existing customers. Keep up with the latest ...
... workloads. Leverage account teams, services, customer success, education, and support resources to build and lead ... Territory via Voice of the Customer feedback. Collaborate with our sales ...
... our great passion for exceptional customer service. Our support team plays a vital role ...
... our great passion for exceptional customer service. Our support team plays a vital role ...
... their Netskope solution. As a Customer Success Manager, you will partner across the Netskope organization to advocate for your customer - working with Sales teams, Product Management, Support and Engineering to ensure we ...