... an inbound sales agent is to handle incoming calls from customers who are interested in booking ... ability. Handling Customer Concerns and Queries: In the course of their interactions with customers inbound sales agents may encounter queries concerns or ...
... MongoDB and databases, but our customers and product are inherently technical ... be responsible for a strategic customer portfolio and to prioritize your ... a regular basis (Sales, Marketing, Support, Product, Professional Services) and will ...
... best practices in the industryManage Customer Success and Technical Account Management activities to include onboarding, training, professional services, customer support, customer success management, renewals, cross-sell ...
... MongoDB and databases, but our customers and product are inherently technical ... a regular basis (Sales, Marketing, Support, Product, Professional Services) and will ... (parental leave, fertility & wellbeing support)Friendly and inclusive workplace culture ...
... possibilities arise in line with customer’s needs. • Work in conjunction with Sales and Marketing to support key initiatives and product launches. • ...
... necessary channels to timely resolutionAssist customers with product selection, technical support, troubleshooting and applicationsProcess customer offers, orders, invoices, returns, and ...
... value creation plans for Global Customers supporting the One Europe agendaDeliver clear & differentiated portfolio and channel plans across global customers that increase value and enable ...
... our activity and growth, our customer support service, which has an increasing ... the internal processes of the customer support teams in Spain and France, ... mentor a team of 30 customer support specialists, given that the majority ...
... a highly skilled and motivated Customer Support Engineer to be part of our dynamic team. As a Customer Support Engineer at Derivco, you will ...
... quality standards. • Maintain a strong customer focus, ensuring the customer feels supported and valued • Ability to actively listen and to identity customer needs with an empathic approach • ...