... knowledge of supported industry or vertical and Google??? ... markets and customers in collaboration with internal partners (e.g., account managers, product specialists) based on research and understanding of the customer. Share best practices and feedback ...
... upsell products or services to customers. Teamwork: Work collaboratively with other customer support specialists to ensure consistent and efficient customer service. Share knowledge and best ...
... upsell products or services to customers. Teamwork: Work collaboratively with other customer support specialists to ensure consistent and efficient customer service. Share knowledge and best ...
... new business opportunities within existing customer accounts and support renewals and expansions. Provide product ... -edge tools and technologies to support your role and customer success. A supportive company culture ...
... new business opportunities within existing customer accounts and support renewals and expansions. Provide product ... -edge tools and technologies to support your role and customer success. A supportive company culture ...
... new business opportunities within existing customer accounts and support renewals and expansions. Provide product ... -edge tools and technologies to support your role and customer success. A supportive company culture ...
... , professional services, product, engineering, and support teams), to orchestrate customer experience properly. Data-driven and ...
... new business opportunities within existing customer accounts and support renewals and expansions. Provide product ...
... providing a best-in-class customer experience. Our Customer Success Managers (CSM) consult on a spectrum of Customer Support Experience (CX) and Employee Experience ( ... required, and familiarity with Customer Support CX (industry and technology). Strong ...
... strategies. Partner with Industry & Product Specialists to identify and develop compelling customer success stories and case studies ... ideas and best practice to support our success as a regional ...